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Shipping & Returns

Shop our Express Ship collection for 1-2 Day Delivery:

Shop Men's Watches - Shop Women's Watches

 

Delivery Time

Watch Direct sources watches both locally and internationally so expect shipment from different couriers such as Australia Post, DHL, FedEx, USPS, UPS.   

Domestic & International Shipping

 
Country Cost Estimated Delivery Time
Australia FREE 3-5 Business Days 
New Zealand $19.99 6-8 Business Days
US $19.99 6-8 Business Days
Canada $19.99 6-8 Business Days
     

 

Quality and Accuracy testing:

In order for us to offer our hassle free 1 Year Warranty,  we conduct quality and accuracy tests to all products prior to shipping.  This period is usually 2-4 business days. By doing this we ensure that you the customer, get functional watches and peace of mind with every purchase.

 

Return Policy:

 

Watch Direct is happy to offer a 14 day return on all products.

Qualified products may be returned for exchange or for a full refund within 14 days of purchase.  You must return the product in new and unworn condition in the original packaging for a full refund. All product packaging and certificates of authenticity must be returned with the product. Any product(s) returned without original material and tags will be rejected. 

 

How do I request a return?

To request a return login to your account here and click on completed orders,  you will see a link to return your items.

 

If you do not have an account, contact us here and send us your:

Full name

Order#

Phone#

Email

Reason for return.


After you have finished one of the steps above you will be contacted by one of our team members.