- Shipping & Returns
Shipping & Returns
Shop our Express Ship collection for 1-2 Day Delivery:
Watch Direct sources watches both locally and internationally so expect shipment from different couriers such as Australia Post, DHL, FedEx, USPS, UPS.
Domestic & International Shipping
|Country||Cost||Estimated Delivery Time|
|Australia||FREE||3-5 Business Days|
|New Zealand||$19.99||6-8 Business Days|
|US||$19.99||6-8 Business Days|
|Canada||$19.99||6-8 Business Days|
Quality and Accuracy testing:
In order for us to offer our hassle free 1 Year Warranty, we conduct quality and accuracy tests to all products prior to shipping. This period is usually 2-4 business days. By doing this we ensure that you the customer, get functional watches and peace of mind with every purchase.
Watch Direct is happy to offer a 14 day return on all products.
Qualified products may be returned for exchange or for a full refund within 14 days of purchase. You must return the product in new and unworn condition in the original packaging for a full refund. All product packaging and certificates of authenticity must be returned with the product. Any product(s) returned without original material and tags will be rejected.
How do I request a return?
To request a return login to your account here and click on completed orders, you will see a link to return your items.
If you do not have an account, contact us here and send us your:
Reason for return.
After you have finished one of the steps above you will be contacted by one of our team members.
Most orders leave our fulfillment center within 2 to 4 business days. Depending on your location, shipping usually takes 5-8 business days. Although, in most cases our customers receive their goods within 3-5business days from the date of order.