| -Why shop with Watch Direct? |
Before or after you place an order we are always happy to help. You can reach us easily through our Customer Support Service phone or email.
Domestic & International Shipping Times
All orders within Australia will ship with Australia Post or Courier with Signature Required, items will never be left unattended.
|DESTINATION||COST||ESTIMATED DELIVERY TIME|
|Australia Post Standard||FREE||2-4 Business Days (Major Cities)
5-7 Business Days (Other Areas)
|Australia Post Express||$9.95||1-2 Business Days (Major Cities)
2-4 Business Days (Other Areas)
|Sydney Same Day Delivery (Available only for items that ship within 24 Hours)||Calculated at Checkout||Same Day or 3 Hour Delivery - Available Mon-Fri|
|New Zealand||$30||5 Business Days with International Post Standard|
|United States||$45||6+ Business Days with International Post Standard|
|Canada||$45||6+ Business Days with International Post Standard|
|Europe||$45||6+ Business Days with International Post Standard|
*Please note that International orders may incur further duties and fees. We recommend checking with your local customs authority prior to placing your order.
Easy Returns - You have 30 days to return. Even if you just don't like it.
Watch Direct is happy to offer a 30 Day return on all products under $2000. All returns on items over $2000 will have a 5% restocking fee, you can opt for store credit at no fee.
Products may be returned for exchange or for a full refund within 30 days of the day your received it. You must return the product in new and unworn condition in the original packaging for a full refund. All product packaging and certificates of authenticity must be returned with the product. Any product(s) returned without original material and tags will be rejected.
Important* You must notify us of any defects or incorrect orders within 48 hours of receiving your item.
Ready to start your Return?
Visit our Return Centre. You will need to supply your order number and email associated with your order.
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